Faq

1. What is iHealthMantra?
iHealthMantra is an online platforms that enables customers to search, compare and book appointments with 3rd party health care providers such as Diagnostics Labs.
2. Which health care providers can be found on iHealthMantra?
We are listing Diagnostic Labs, Skin, Dental and Doctor Clinics
3. Why do you have only limited number of health care providers listed on platform?
We list only those health care providers who align with our philosophy of empowering customers with information and transparency. At the same time, we are continuously working to list more and more health care providers.
4. Do I need to pay fees to use iHealthMantra?
No we do not charge any fees from our customers.
5. Which all locations are covered by iHealthMantra?
Currently we are LIVE in Bangalore and Pune
6. Why should I use iHealthMantra?
Benefits to you as customer include:
  1. You can search health care provider based on location, price range and your health requirements.
  2. You can compare and select health care provider.
  3. You can book online appointment.
  4. You can avail discount, if any, offered by the health care provider.
  5. You can share feedback with other customers.
7. What is appointment confirmation number?
It is a unique number that identifies your appointment.
8. Can I modify/cancel an appointment?
Yes you can modify appointment. Cancellation shall be acceptable only if the Customer informs the Company 72 hours before the scheduled appointment. 3% cancellation charges will be applicable on the total amount of invoice.
9. What are payment options to book appointment?
Currently customer has to pay directly to health care service provider. Soon we will introduce online payment facility.
10. What is refund policy?
If case customer pays directly to health care service provider, iHealthMantra is not responsible for any refunds.

In case customer pays through our online payment facility, refund amount will be sent to the respective debit card/credit card/account from where payment was made and amount will not be refundable by any other mode. For details on refund policy check our Terms & Conditions.